Documentation

• CAN Data Logger Manual
• J1939 Monitor & Logger Manual
• RS485 Modbus Monitor Manual

Firmware Versions

Frequently Asked Questions

Does the logger require a PC?
No. All products operate as standalone devices.

How are firmware updates installed?
Copy the firmware to a microSD card and update directly from the product.

What SD cards are recommended?
Use good-quality branded FAT32 microSD cards (up to 32 GB).

Troubleshooting

• Check the CAN or RS485 baud rate.
• Verify SD card is FAT32 formatted.
• Ensure logging filters allow the required messages.
• Set the RTC before recording timestamped logs.

Support Commitment

JW Technical Consultancy is committed to maintaining every product through firmware updates, documentation improvements and responsive technical support.

Contact Support

Email:

support@jwtechnicalconsultancy.com

When contacting support, please include the product name, firmware version and a brief description of the issue.